Rachael G.: Good morning, good afternoon, or good evening depending on when you’re watching this video. I’m Rachael Goldsworthy checking in with you on the drive home to Hawkesbury. And today I’m lucky enough to be joined by Brenda Richardson from Tommy’s Tuc Shop.
How are you?
Brenda R.: Good, thanks. How are you?
Rachael G.: Really really good. Tell me, what made you move to the area and why did you open this takeaway?
Brenda R.: Well we’ve always lived locally and it was just a bit of a change. I’ve always done administration work.
Rachael G.: Yeah?
Brenda R.: And flipping hamburgers is definitely a bit of a change. So yeah I just decided to do something. I’ve had a few ups and downs over the last couple of years so I actually decided to actually open a takeaway shop with my daughter.
Rachael G.: No, that’s great!
Brenda R.: And this is how we came up with Tommy’s Tuc Shop.
Rachael G.: Yes, and if anybody knows the local area Mulgrave, McGraths Hill, Windsor, and the greater Hawkesbury, everybody wants to come for your infamous burgers and also your bacon and egg rolls. Apparently they are like the best in the area.
Brenda R.: Bacon and egg rolls. Hamburgers.
Rachael G.: Hamburgers.
Brenda R.: And we make all our own patties here.
Rachael G.: Okay.
Brenda R.: All the bacon and eggs. They’re just awesome-tasting. They’re coming from me.
Rachael G.: She’s not bias but I can guarantee that many people, and lots of people say good things about all the food that’s served here. And she’s always so friendly. That’s what I like about Brenda. She always got a smile on her face. The people here are really nice. It’s in a great location if you’re not familiar with it, it’s in Wingate.
Brenda R.: Wingate road. McGraths Hill, Opposite Canal.
Rachael G.: Terrific, okay. Opposite Canal is really easy to find but if you ever want bacon and eggs rolls, burgers, those sorts of things, this is the place to come. Now, tell me, what’s the best part about the whole [inaudible 00:02:09]? What do you like about living here?
Brenda R.: Just the friendly people.
Rachael G.: Yes.
Brenda R.: They are. You can have people come in here every day. And maybe their having a bad day but all the time they walk in [inaudible 00:02:22] [crosstalk 00:02:24] they usually got a smile on their face.
Rachael G.: You brought their day. [crosstalk 00:02:24][inaudible 00:02:24]
Brenda R.: We try and make sure that we make them talk. A lot of them come in, they don’t really say much. If you start up a conversation, then obviously they’re going to try to do that. And at the end they usually say “bye, have a good day.”
Rachael G.: So you had win at the end of the day with everybody. Yeah, oh that’s good. So what sort of hours do you work? You wake up early in the morning for the workers or —
Brenda R.: I’m usually here by maybe 5, 5:30.
Rachael G.: Wow. That’s early enough. 5, 5:30, my goodness!
Brenda R.: And then I’ve gotta leave. I usually go in and get my break around 6 so I’m usually back here by 6:30, so I’m usually open around 20 past 6:30.
Rachael G.: Okay 20 past 6:30. If you want coffee, burgers, bacon and egg rolls, even milkshakes as well.
Brenda R.: We do milkshakes, we do honey mustard burgers, which are really good. Chicken Caesar burgers which are even better.
Rachael G.: Yes. Is there a special sauce on the chicken Caesar burger you can share?
Brenda R.: No, no just a normal Caesar dressing. I think it’s just the way that it’s made. Everything’s made with love.
Rachael G.: And that’s [inaudible 00:03:38] Things are made with love, people absolutely love the food that it is, and love what it is about the place as well, so it’s almost like a culture when you come and have lunch at somebody’s restaurant or café. You remember people, you know their name, you know what their order is, you probably get the regulars in everyday.
Brenda R.: And if you have a great attitude, and your personality is [inaudible 00:04:01], or somebody should [inaudible 00:04:03].
Rachael G.: No, that’s great
Brenda R.: It sort of makes your day when you know that you know — that’s what you do.
Rachael G.: Yeah, absolutely.
Brenda R.: And they won’t run too far. I mean it’s not long before [inaudible 00:04:19].
Rachael G.: Yeah, so you’re here from Monday through Friday?
Brenda R.: Yes, Monday through Friday.
Rachael G.: Okay, so if people wanted to phone orders in, can they do that? Is there a number that you can tell everybody?
Brenda R.: I do but I don’t actually know it off my head.
Rachael G.: That’s okay. She doesn’t ring herself so it’s all right. We [inaudible 00:04:36] numbers too.
Brenda R.: Fax the orders through. [inaudible 00:04:45] A lot of [inaudible 00:04:40] fax their orders through. We also supply delivery service as well. We don’t always guarantee that we’re going to get it there the specific time they’ve actually asked us [inaudible 00:04:53] [crosstalk 00:04:53] but we try.
Rachael G.: Yeah, that’s good.
Brenda R.: Maybe 5 minutes or 10 minutes late but [crosstalk 00:05:03] —
Rachael G.: We’re not going to mark it down for 5 or 10 minutes late.
Brenda R.: We usually like to be on time.
Rachael G.: That’s good, that’s good. So what we’ll do is we’ll put a link on the video for you, they can call in for the phone number [inaudible 00:05:12] the fax, you can order your meals via fax or phone in the orders prior to — so it it the day before or day of? You have to — [crosstalk 00:05:17]
Brenda R.: [crosstalk 00:05:19] Usually yeah —
Rachael G.: Look at that. The day of and you can still get a meal and —
Brenda R.: We usually do like breakfast orders.
Rachael G.: Yes.
Brenda R.: We actually have people that come in and sit down and have bacon and eggs and substitutes and mushrooms.
Rachael G.: Yeah. Well from one local business to another, thank you for being part of the [inaudible 00:05:37]. We really it. We all appreciate you being up early, feeding us, and ordering us making sure that we can go to work and do what we do and anybody that wants a really good bacon and egg burger, Caesar burger, anything to do with milkshakes or whatever, even if it’s small, [inaudible 00:05:55] she’ll bring that everyday of the week. Thank you very much for doing that Brenda and thank you [inaudible 00:05:59] today.
Brenda R.: Thank you.
Rachael G.: Yeah you’re welcome. Look forward to seeing you on the next video.